Ops Assistant

Job Description

++This job is originally posted on www(.)nejobs(.)co — Jobsite for North East India.++
Job Description – Operations Assistant Company: OM Logistics Supply Chain Pvt. Ltd. Department: Operations / Branch Operations Designation: Operations Assistant Experience: 0–2 Years Qualification: 12th Pass / Graduate Employment Type: Full-Time Location: Dibrugarh, Tinsukia Job Purpose To support the smooth day-to-day functioning of branch/warehouse operations by handling shipment booking, scanning, documentation, system entries, dispatch activities, and operational coordination while ensuring accuracy, timely processing, and adherence to company SOPs. Key Responsibilities Shipment Booking & System Operations Handle daily shipment/consignment booking and data entry in the operational system. Verify consignee, consignor, destination, quantity, weight, and other shipment details before booking. Generate booking entries, labels, stickers, and required shipment documents. Ensure correct shipment routing and destination information. Update shipment status and movement details in the system on a timely basis. Scanning & Shipment Processing Perform in-scan and out-scan of shipments using barcode scanners/handheld devices. Ensure all received and dispatched shipments are properly scanned. Carry out shipment sorting as per destination, route, customer, or delivery location. Identify and report short, excess, damaged, misrouted, or unscanned shipments. Reconcile physical shipments with system records and operational documents. Ensure shipments are processed within the required operational timelines. Documentation & Paperwork Prepare and maintain required shipment papers, manifests, labels, delivery documents, challans, POD-related documents, and other operational paperwork. Verify invoices, packing lists, delivery challans, LR/consignment documents, and other supporting documents wherever applicable. Maintain proper filing of physical and digital records. Ensure all documents are complete, accurate, and available for audit/reference. Assist in preparation of daily operational paperwork for dispatch and delivery. Dispatch & Warehouse Coordination Coordinate with warehouse staff for receiving, sorting, loading, unloading, and dispatch of shipments. Assist in ensuring vehicles are properly loaded and shipments are dispatched as per schedule. Coordinate with drivers, transporters, delivery staff, and branch teams. Monitor pending shipments and assist in ensuring timely movement. Support smooth inbound and outbound operations at the branch/hub. Shipment Tracking & POD Track shipment movement and update status in the system. Follow up on pending deliveries and shipment exceptions. Assist in POD collection, verification, entry, and filing. Escalate delayed, missing, damaged, or exception shipments to the concerned supervisor. Maintain accurate records of pending and completed shipments. MIS & Reporting Prepare daily/weekly operational reports and basic MIS. Maintain records of booking, scanning, dispatch, pending shipments, and delivery status. Perform basic reconciliation between physical records and system data. Assist supervisors in preparing operational performance reports. General Operations Follow company SOPs, safety guidelines, security procedures, and operational processes. Maintain cleanliness and discipline in the assigned operational area. Support the Operations Executive/Supervisor in daily branch activities. Handle other operational and administrative responsibilities assigned from time to time. Required Skills Basic computer knowledge and good data-entry skills. Working knowledge of MS Excel, MS Word and Email. Ability to operate scanners and logistics/ERP systems. Good attention to detail and accuracy. Basic knowledge of logistics, courier, transportation, warehouse, or supply-chain operations. Good coordination and communication skills. Ability to work under pressure and meet daily operational deadlines. Willingness to work in shifts as per business requirements. Educational Qualification 12th Pass / Graduate from a recognized institution. Graduate in any discipline will be preferred. Experience 0–2 years of experience in logistics, courier, transportation, warehouse, distribution, or supply-chain operations. Freshers with good computer skills and willingness to learn may also be considered. Preferred Candidate Profile The ideal candidate should be: Responsible and punctual. Comfortable working in a fast-paced operational environment. Detail-oriented and accurate with documentation. Good at coordinating with multiple teams. Comfortable handling physical as well as system-based operational work. Willing to work in rotational shifts, weekends, or holidays when required. Key Performance Indicators (KPIs) Accuracy of booking and system entries. 100%/target compliance of shipment scanning. Timely preparation of shipment documentation. Timely processing and dispatch of shipments. Accuracy of MIS and operational reports. Proper reconciliation of physical shipments with system records. Timely POD updating and documentation. Reduction in operational errors, exceptions, and documentation discrepancies. Compliance with company SOPs and safety procedures. Nature of Role This is a hands-on branch/warehouse operations role involving a combination of computer work, shipment scanning, booking, documentation, physical shipment coordination, dispatch support, and communication with internal and external stakeholders. Salary: As per company standards and candidate experience Working Days: As per company/branch operational requirements Shift: 12hr day shift Joining: Immediate